City of Kannapolis | City of Kannapolis > Community > New to Kannapolis?

New to Kannapolis?

Welcome to Kannapolis!

The information below will help you navigate through the various service providers for the City



The City provides water and sewer service to its residents and businesses. For water connections, new service, billing inquiries, customer service and meter reading, contact:

Customer Service Center

401 Laureate Way (First Floor, City Hall & Police Headquarters)
Monday through Friday, 8:00 a.m. to 5:00 p.m., except City holidays

For new water service please fill out our service application. Renters must provide a copy of a signed and dated lease agreement from their landlords along with a $75.00 deposit. Property owners must provide proof of property ownership. Once the application is processed, service will begin within 2 business days. For more information, please contact Customer Service.



Electricity is provided by Duke Energy. To establish service at your new residence, complete the Start Service Form or call 1-800-777-9898. Duke Energy service personnel are available Monday through Saturday except for major holidays. Please allow at least three business days to complete your request.

Natural Gas


Natural gas service is available from PSNC Energy. To sign up for service, call 1-877-776-2427 24 hours a day, seven days a week.
When you call, be sure to have the following information available: the complete address where you would like service, your mailing address (if different), your phone number, your Social Security number, your spouse’s name and Social Security number (if applicable), your driver’s license number and expiration date, the name and phone number of a contact person and your landlord’s name (if applicable).


N.C. Driver’s License Office

2192 Kannapolis Highway, Concord

Monday through Friday 8:00 a.m. until 4:30 p.m.

NC Driver’s License address changes can be made online now.


N.C. Division of Motor Vehicles - Kannapolis Office


1509 Dale Earnhardt Boulevard
Monday through Friday, 9:00 a.m. until 5:00 p.m.

More information about the vehicle registration process and fees is available online and through the DMV directAccess line at 919-715-7000 24 hours a day, seven days a week.


Garbage and Recycling Service


Garbage and recycling service, including leaf and yard waste removal provided by the City's Public Works Department


School Systems


Kannapolis City Schools

100 Denver Street
Kannapolis, NC 28083

Cabarrus County Schools

4401 Old Airport Road
Concord, NC 28025
P.O. Box 388
Concord, NC 28026-0388

Rowan-Salisbury Schools

314 North Ellis Street
Salisbury, NC 28144
P.O. Box 2349
Salisbury, NC 28145