Boil Water Notice Lifted for the City of Kannapolis: 6 p.m., April 25, 2026
The Boil Water Notice for the City of Kannapolis has been lifted. Local and state water quality tests have confirmed that the water is safe for all uses effective immediately. Water users are hereby notified that it is no longer necessary to boil water used for human consumption. You may use your water for any purpose. Restaurants and businesses may reopen now.
Things You Need To Do Before Using the Water in Your Home:
Flush Cold Water Faucets: Open all cold water taps throughout your home and let them run for at least 15 minutes to clear the service lines.
Clear Hot Water Lines: Run all hot water faucets for at least 15 minutes to ensure the water in your water heater is replaced with fresh, treated water.
Refresh Ice and Water Systems: Discard any ice produced during the advisory and cycle your ice maker or water dispenser at least three times before using.
Maintain Appliances: Run your dishwasher on a full, empty cycle using the hot water setting to flush any potentially stagnant water from the system.
Service Water Treatment: Replace all water filter cartridges—including those in refrigerators, pitchers, and under-sink systems—as they may have trapped contaminants during the advisory.
Shower and Laundry: Flush your showerheads by running them for several minutes, and run your washing machine through a cycle on the hot setting before washing clothes.
Things You Need To Do Before Using the Water in Your Commercial Business:
· Extended System Flush: Systematically flush all cold-water faucets, drinking fountains, and service lines for at least 30 minutes, starting at the point closest to the service entrance and working toward the most distant fixtures.
· Commercial Ice Machines: Discard all ice produced during the advisory period and sanitize the ice bin and internal components according to the manufacturer’s instructions before resuming operations.
· Beverage and Food Service Lines: Flush all soda fountains, coffee brewers, and water-fed beverage dispensers, and replace any attached water filtration cartridges to prevent the serving of contaminated water.
· Filtration Replacements: Replace all point-of-entry and point-of-use filter cartridges immediately, as these devices can harbor trapped contaminants even after the main supply is clear.
· Process Equipment: Consult your equipment manuals to follow specific flushing or disinfection protocols for cooling towers, medical devices, or laboratory water systems that may require specialized cleaning.
For Restaurants, please see guidance from the Cabarrus Health Alliance and Rowan County Health Department by visiting www.cabarrushealth.org or Health Department | Rowan County
How This Issue Developed
A small area of the City was initially impacted. Contaminants that cause E coli were found during regular testing procedures. Flushing of the waterlines of this area was completed.
Although we believed that any negative impacts had been mitigated, the N.C. Department of Environmental Quality (DEQ) required that we issue the citywide boil notice. We followed their directives and have worked closely with DEQ officials to ensure that all tests and protocols have been completed and that the water is now safe for everyone in the City.
The Boil Notice is also lifted for the Town of Landis and the City of Concord. Please visit their websites and social media channels for more information.
“We know this has been a difficult couple of days and we are grateful to our community for stepping up to distribute water to those who in need and for your patience as we followed all procedures to ensure we have quality drinking water,” said Kannapolis Water Resources Director Alex Anderson.
City Openings
The Gem Theatre will be open tonight.
The Swanee Theatre Concert is on schedule for tonight
All City Parks and Shelters will reopen tomorrow
The Cannon Ballers Game will be played tonight.
Please see more information below:
Media Contact:
Annette Privette Keller
704-920-4311 o
980-406-2790 c
aprivettekeller@kannapolisnc.gov