Our Water Resources Department works diligently 24/7 to ensure that we have safe drinking water. We take dozens of test samples daily to check and double check the quality of our water.

Our testing systems worked and when we knew there was an issue we reported to the state and began the processes needed to flush and clean our water. Once the state confirmed the finding of contaminants and made the decision that the boil notice was necessary we began the process of communicating that message.

Our top priority is to always provide the best service possible to our residents and customers and to communicate as quickly as we can. We hope you will be patient with us as we go thru the next 24 hours. We are doing everything we can to resolve the issue.

Additional Information from the City of Kannapolis:

• The City is distributing free bottles of water until 8 p.m. tonight at 933 Floyd Street. Water Distribution will begin at 9 a.m. tomorrow at the Public Works Facility, 1401 Bethpage Road.
• The Gem Theatre will be closed tonight.
• The Swanee Theatre concert is cancelled for tonight.
• All city parks/shelters are closed tomorrow.
• All city athletic events are cancelled for tomorrow.
• The Earth Day Children’s event at Village Park scheduled for tomorrow, Saturday, April 24 is cancelled.
• The Shred Event will continue as normal at Village Park from 9 am to noon.
• Tomorrow’s Little Free Library Event is cancelled.

The Cabarrus Health Department has a health information line available if you have questions regarding the Boil Water Notice. Please call them at 704.920.1213 until 9 p.m. and from 7:30 a.m. to 5 p.m. tomorrow.

Updates will be sent as appropriate.