Customer Service Office Now in New Location > City of Kannapolis | City of Kannapolis

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Beginning today, March 21, if you would like to pay your utility bill in person, please go to our new Customer Service office in the new City Hall & Police Headquarters at 401 Laureate Way, Kannapolis. The office is open Monday through Friday from 8 a.m. – 5 p.m.

You can also pay your utility bill online or by mailing it to P.O. 1190, Kannapolis, NC 28081.