The City of Kannapolis is closely monitoring Hurricane Florence. We encourage you to follow news outlets for the latest information the path of the hurricane. As the storm approaches the City will disseminate information on this website page, Facebook (City of Kannapolis & Kannapolis 911 pages), Twitter, Instagram, NextDoor, LinkedIn, Email Newsletters and Blackboard Connect-Reverse 911 (if necessary) and thru traditional media/news outlets.
As of now the City is operating on a regular schedule. Garbage/Recycling routes are being collected on a regular schedule.
Kannapolis Emergency Alerts
How do I sign up for Emergency Alerts?
In the event that an emergency alert is necessary for the City of Kannapolis, you can sign up for
Blackboard Connect-Reverse 911 here
Power Outage Safety
I have no electricity. Who should I call?
•Duke Energy Customers should call: 1-800.POWERON (1-800.769.3766) or visit www.duke-energy.com/outages
•Landis Power Customers should call: 704-857-2411
Can I use my grill inside while the power is out?
Never use a charcoal or gas grill inside, as doing so can cause carbon monoxide poisoning and can be a fire hazard.
Where should I set up my generator?
Generators should only be used in well-ventilated outdoor areas, to avoid carbon monoxide poisoning. Do not run generators inside garages.
The power is out, should I unplug appliances/electronics?
Yes, so they are not damaged by a power surge when power is restored. Consider leaving one light turned on so you’ll know when the power is back on.
Are candles safe?
Not really, try to use flashlights, especially if you have children or pets, to reduce the risk of fires.
The power is out, what should I do about the food in my fridge/freezer?
Group foods together and keep the refrigerator and freezer doors closed to help food stay safe longer. After power returns, throw away perishable items (meat, dairy, eggs, leftovers) if the refrigerator has been above 40 °F for more than four hours. If you have any doubt about the safety of food, throw it out.
Are there any shelters open in Kannapolis?
Not at this time, if the need arises shelters will be opened by the Counties.
For Cabarrus County Shelter information, click here.
For Rowan County Shelter information, click here.
Will you come to my home and take me to a shelter?
Call 704-920-4000. We may be able to assist if there is a physical/medical reason.
Hurricane Watch/Warning -General Information
A hurricane WATCH has been issued – what does that mean?
Hurricane conditions, including winds over 74 mph and heavy rain, are possible within 48 hours.
A hurricane WARNING has been issued -what does that mean?
Hurricane conditions, including winds over 74 mph and heavy rain, are expected within 36 hours.
A tropical storm WATCH has been issued -what does that mean?
Tropical storm conditions, including winds from 39 to 73 mph and heavy rain are expected within 48 hours.
A tropical storm WARNING has been issued – what does that mean?
Tropical storm conditions, including winds from 39 to 73 mph and heavy rain are expected within 36 hours.
I need medicine/medical supplies – can you get them for me or take me to a pharmacy during the hurricane?
Call 704-920-4000. We may be able to assist if there is a physical/medical reason. If your equipment is power dependent call 911.
If you have a question regarding this before the Hurricane arrives call 704-920-2143.
If the power goes out, will I lose water?
The Water Treatment Plant has a generator, so if you are a City customer, you should still have water without power.
If I evacuate, should I turn off my water?
Yes, shutting off water to individual houses, may provide some level of protection if plumbing pipes are damaged during the storm.
My water line has broken, what should I do?
Will I be able to flush my toilet?
Yes, if you are a City customer, you should be able to flush your toilet.
Garbage/Recycling routes are on a normal schedule.
Please help us keep storm drains free of debris and do not block them with vehicles, garbage/recycling carts, etc. Remove your garbage/recycling carts from the street and secure them on your property so they do not blow away.
What do I do with my storm debris – and when?
Storm debris should be put at curbside after the storm has passed. You should try to separate debris by categories include vegetative debris, construction & demolition debris, electronics, household trash, appliances & metal, household hazardous waste, etc. The City offers unlimited amounts of the tree debris at the curb after a disaster. Pickup may be delayed due to the number of trees down. The City cannot tell you the day or time it will be collected.
A tree has fallen into my house, what do I do?
If anyone is injured or trapped, call 911
If no one is injured or trapped, call 704.920.4000
I have a tree/limb down at my house. Will you cut the tree up for me?
No, the City cannot cut up trees on private property. If the tree is blocking your driveway and there is an emergency that requires you to leave, call 704-920-4200.
There is a tree down on the road in front of my house, will you help?
Does the City have sandbags for residents?
My house is flooding/about to flood, what do I do?
If there is a large amount of water in the house. call 911 If the flood waters are encroaching on the house, call 911
My yard is flooding, and I think it is going to come into my house, what do I do?
If the flood waters are encroaching on the house, call 911
My basement is flooding, what should I do?
Do not enter your basement and call 911.
My road is flooded, and cars are being stranded, what should I do?